Private Internet Access vs Surfshark

What it did not examine. The report covers infrastructure only. C07a_app_sdk and C12_device_identifier are app-side facts it never examined; they now cite the privacy policy instead, which describes analytics for website visitors and opt-in diagnostic reports carrying platform and app version. Reading either as a statement about SDKs compiled into the app is the weakest link in this record, and the open-source clients are where it would actually be settled.

The 2016 subpoena rests on PIA's own word, not the court file. The only detailed account of the McWaters case (S.D. Fla., 9:16-cr-80043) sits on an affiliate site this record cannot cite; CourtListener's docket for that case names no subpoena, no provider and no outcome. P03_court_record and P12_case_history now stand on PIA's own transparency-report statement that it was subpoenaed in 2016-2017 and produced nothing — a B-level self-declaration, not a verified court record.

India, and the secret-order regime. P04_mandate_response=withdrew_physical is the June 2022 India exit, restored from Surfshark's own blog (surfshark.com/blog/surfshark-servers-certin-india) after the earlier run found the /trust-center page no longer carried it. P11=judicial_only rests on the transparency report showing the April 2026 Amsterdam District Court warrant and its National-Security-letter and gag-order counters at zero.

Two reports found, maybe not all. Only two Deloitte no-logs reports (Dec 2022, Jun 2025) were found published; there may be others not linked from robots.txt that this audit did not search for by other means.

M08_user_scale, P02_disclosure_history, P03_court_record and P12_case_history were re-read against the same sources and stand unchanged; the main transparency-report page still names no case beyond the 2016-2017 subpoenas already on file. The pricing re-read against the same buy-vpn-online page found both figures unchanged: month-to-month $11.95, one-year plan $47.88 billed for the first year and autorenewing at the same $47.88 with no intro/renewal gap, consistent with PIA's flat-rate pricing noted elsewhere in the catalogue.

Sourced from privateinternetaccess.com's own pages and blog, the two Deloitte ISAE 3000 (Revised) 'Independent Limited Assurance Report' PDFs (April 2024 and December 2025, both opened and read directly), Kape Technologies' own site, the Isle of Man/Companies House-sourced reporting on Kape's 2023 take-private by Unikmind Holdings (Teddy Sagi), and the official pia-foss GitHub organisation for the open-source clients.

The public CourtListener docket for United States v. McWaters (9:16-cr-80043, S.D. Fla.) was opened but names no subpoena, VPN provider or outcome; the affiliate writeup (vpncompare.co.uk) that describes that subpoena in detail was dropped as a forbidden source, and TorrentFreak's own coverage returned HTTP 403 to every fetch attempt this run, curl included. P03/P12 now rest on PIA's own transparency-report self-declaration instead.

Wikipedia was dropped from V12 in favour of the GitHub organisation itself. No affiliate or 'best VPN' aggregator site was used as a factual source anywhere in this record, even though several turned up repeatedly in search results with plausible-looking numbers (server counts, user counts, audit dates) that could not be cross-checked against a primary page and were discarded rather than used.

This record was previously read twice — connection_timestamps in V11 from the audit wording, source_ip in C01 from the policy wording — and graded at the worse of the two, which made the fifteen-minute buffer cost more than saying nothing at all: a blank on C01 is the market prior 0.550 and source_ip is 0.750.

R29 now draws the line: state deleted within a declared window tied to the end of the session is the connection, not a record of it, so both fields read connection_timestamps on the same sentence. What is still charged is what outlives the session — the last login date in policy section 2.3.1 and the connection timestamps the auditor names.

Surfshark and NordVPN share a parent (Nord Security, since 2022) but Surfshark's own about-us page states the brands merged 'while operating independently' with separate infrastructure — M18 is set to separate on that basis, mirroring the nordvpn.com record.

U12a is partial rather than yes on the server table's own P2P column: 88 of the 100 listed countries carry it and twelve do not (AU, CL, CO, HR, GR, IE, JP, MX, NZ, TW, TR, AE). The column is drawn client-side, so it was read off the rendered table rather than the static HTML, where every row carries every label.

The transparency report at /transparency-report — which is where /warrant-canary now redirects — carries the April-June 2026 quarter as a table: 374,719 DMCA notices, 33 inquiries from government institutions, 1 warrant, 0 national security letters and 0 gag orders. P08 counts the 34 legal requests and leaves the DMCA notices out: those are copyright complaints about traffic, not requests for a user's data.

The same page states Surfshark is retiring its warrant canary in favour of quarterly reporting, which is why P07 is removed rather than none — the canary existed and was withdrawn deliberately.

U07_protocols carries proprietary for Dausos on Surfshark's own word — its protocol page calls Dausos "Surfshark's proprietary protocol" and publishes no source for it — and that single value is what sets C13_weakest_protocol and the hygiene charge that follows. IKEv2 is kept because Surfshark still documents it, though its own blog records the removal from the Windows app; Shadowsocks is gone from the support index and is not listed.