Windscribe
Security
Usability
Rank 21 of 68 in the register
Canada · Commercial VPN
Country list not published
Head to head
The gap
The security score is not a total of good things. It starts at 100 and eight channels each take a share of what is left, so one channel can settle a record on its own. Both records are drawn here on the same scale — the model’s own cap of 0.9 — rather than on a scale fitted to this pair, which would make every comparison look equally dramatic.
Line by line
Every field the contract publishes about a provider, in the contract’s own groups, including the rows where the two agree — a table that printed only differences would invent a disagreement, and one that printed only the interesting rows would be us choosing what is interesting. Open a group to read its rows; each one says how many it holds and how many of them the two records answer differently.
A green cell means the methodology itself prices that value below the other one, not that we prefer it. Rows the model does not price carry no mark at all: price is never marked, because nothing in the model says cheaper is safer, and neither is coverage, platform count or devices. Where a value was never established the cell says so instead of showing a zero.
What actually happened
Other pairs
Pairs within the top ten get a page — 80 comparisons in all. Records below that are not paired here: a comparison earns a page where the choice between the two is a real one, and that choice is made near the top of the register.
Recent changes
3 documented demands, none of which produced data
1 documented demand, 1 of which produced data
Notes
On the record as a whole.
surfshark.com is not Cloudflare-walled the way nordvpn.com is: robots.txt, static pages and even the two ISAE 3000 no-logs assurance report PDFs and the December 2025 SecuRing infrastructure pentest report are all fetchable directly, and robots.txt's own Disallow list named the exact PDF paths (evidently meant to keep them out of search results, not to hide them from a direct link).
Both audit PDFs were opened and read in full (level A). The 2025 report's appendix and the privacy policy describe the same record in the same terms: 'user ID and/or your IP address and connection to VPN server time stamps', automatically deleted within 15 minutes of the session ending.
This record was previously read twice — connection_timestamps in V11 from the audit wording, source_ip in C01 from the policy wording — and graded at the worse of the two, which made the fifteen-minute buffer cost more than saying nothing at all: a blank on C01 is the market prior 0.550 and source_ip is 0.750.
R29 now draws the line: state deleted within a declared window tied to the end of the session is the connection, not a record of it, so both fields read connection_timestamps on the same sentence. What is still charged is what outlives the session — the last login date in policy section 2.3.1 and the connection timestamps the auditor names.
Surfshark and NordVPN share a parent (Nord Security, since 2022) but Surfshark's own about-us page states the brands merged 'while operating independently' with separate infrastructure — M18 is set to separate on that basis, mirroring the nordvpn.com record.
U12a is partial rather than yes on the server table's own P2P column: 88 of the 100 listed countries carry it and twelve do not (AU, CL, CO, HR, GR, IE, JP, MX, NZ, TW, TR, AE). The column is drawn client-side, so it was read off the rendered table rather than the static HTML, where every row carries every label.
The transparency report at /transparency-report — which is where /warrant-canary now redirects — carries the April-June 2026 quarter as a table: 374,719 DMCA notices, 33 inquiries from government institutions, 1 warrant, 0 national security letters and 0 gag orders. P08 counts the 34 legal requests and leaves the DMCA notices out: those are copyright complaints about traffic, not requests for a user's data.
The same page states Surfshark is retiring its warrant canary in favour of quarterly reporting, which is why P07 is removed rather than none — the canary existed and was withdrawn deliberately.
U07_protocols carries proprietary for Dausos on Surfshark's own word — its protocol page calls Dausos "Surfshark's proprietary protocol" and publishes no source for it — and that single value is what sets C13_weakest_protocol and the hygiene charge that follows. IKEv2 is kept because Surfshark still documents it, though its own blog records the removal from the Windows app; Shadowsocks is gone from the support index and is not listed.
On the record as a whole.
Three separate demands in three jurisdictions, none of which produced data, and all three dated. This is the record the practice route was built to price: it outweighs the audit, which is a pentest rather than a no-logs engagement.
U08 is desktop_only on Windscribe's own feature page: the Firewall ships in the Windows, Mac and Linux apps, and on Android and iOS the page directs the user to the operating system's own Always-On VPN instead. That is a platform feature rather than the provider's, which is the distinction the field is counting.
U12b is partial on the same basis — the marketing page promises unblocking, while the support article states the company cannot guarantee that all streaming services will work and a second article attributes Netflix showing only Originals to Netflix's own VPN detection.
Open questions
Still open on this record.
The two prices. U04_price_monthly=16.45 and U04b_price_yearly=79.00 are the Surfshark Starter (VPN + Alternative ID) renewal figures in USD. The pricing page itself only ever shows the promotional first-term rate, but the ToS links a current-recurring-amounts page (surfshark.com/terms-of-service/pricing) that lists renewal prices by term — read there on a US IP, since currency is geo-locked. There is no VPN-only tier below Starter.
What no primary document confirmed. C00_architecture, C08_servers_ownership, U09, U11, V12/V13, X04, X06-X08, X10, X11 were not confirmed against a primary document in the time available and are left unknown. M11_owner_jurisdiction and X04_owner_group_history carry the same gap recorded for nordvpn.json: Nord Security's own jurisdiction and record are not stated on either brand's site.
India, and the secret-order regime. P04_mandate_response=withdrew_physical is the June 2022 India exit, restored from Surfshark's own blog (surfshark.com/blog/surfshark-servers-certin-india) after the earlier run found the /trust-center page no longer carried it. P11=judicial_only rests on the transparency report showing the April 2026 Amsterdam District Court warrant and its National-Security-letter and gag-order counters at zero.
Two reports found, maybe not all. Only two Deloitte no-logs reports (Dec 2022, Jun 2025) were found published; there may be others not linked from robots.txt that this audit did not search for by other means.
Still open on this record.
What the pentest found. The security score rests on the June 2024 Packetlabs report and reads it in the negative direction. The penetration test found the IKEv2 service storing the origin IP of connecting users along with session start and stop times, in volatile memory and also on disk, and microservice logs carrying OpenVPN credentials, WireGuard pre-shared keys and IKEv2 usernames.
The retest, and its own caveat. The retest three weeks later verified all of it remediated — but the report's own conclusion states that this "does not cover every discovery noted within the finding", and attributes part of the finding to configuration improperly deployed on the test node.
Why retention is priced on the finding. Retention is therefore priced on what an auditor demonstrated was reachable rather than on what the policy declares, and the integrity channel carries the distance between the two. Read that as a two-year-old finding on one node, not as a current measurement: the scope was ca-023.windscribe.com alone, and a newer engagement covering more of the fleet is what would settle it.
The list that was never read. The offered country list was never read, so neither the usability country score nor the mandate intersection can be computed — Windscribe publishes a physical/virtual distinction, which makes C09b answerable here as soon as the list is. User scale is also unestablished, which leaves the exposure band resting on less than it should.
Where the three events now cite from. AIN.UA still carries the Ukrainian servers taken on 24 June 2021, and Windscribe's own blog the Greek case dismissed on 11 April 2025. The Dutch seizure and the seizure field itself now cite Windscribe's own no-logs page rather than the affiliate-paid press that first reported it: a company account of its own seizure is primary, not somebody else's account of one. The Ukrainian event is dated to the seizure itself, not the write-up.
By circumstance
| Surfshark | Windscribe | |
|---|---|---|
| Torrenting | Allowed on some servers partial | Allowed on some servers partial |
| Streaming | Reachable yes | Some services reachable partial |
| Devices at once | unlimited | — not established |
| Under censorship | Claimed to work claimed | Claimed to work claimed |
| Exits in mandate countries | 5 United Arab Emirates, India, Kazakhstan, Turkey, Vietnam | — not established |
| Hosting in those countries | Physical and virtual both mixed | — not established |
| Company under a mandate | No such mandate no | No such mandate no |
| Secret orders | Orders go through a judge judicial_only | Secret orders are possible secret_order_possible |
Surfshark and Windscribe were assessed by the HushFleet team: Surfshark scores 16/100 for security, in the Insufficient band, and Windscribe 11/100, in the Not recommended band. They share an independent audit. The 5-point gap opens widest on Retention — “Does a record exist that links traffic to a person, and who checked?” — taking 33% from Surfshark and 75% from Windscribe.
| ChannelPressure taken from what was left | SurfsharkDominant channel: Integrity0 to 0.9, longer is worse | WindscribeDominant channel: Retention0 to 0.9, longer is worse |
|---|---|---|
| RetentionDoes a record exist that links traffic to a person, and who checked? | 0.332 | 0.750 |
| IntegrityHas it been caught saying one thing and doing another? | 0.348 | 0.320 |
| HygieneWhat identifying material is collected in passing, and can the client be checked at all? | 0.264 | 0.083 |
| DisclosureHas it already handed something over? | 0.250 | 0.000 |
| IgnoranceHow much of this did nobody establish? | 0.214 | 0.104 |
| JurisdictionCan someone compel what exists, without the provider getting a say? | 0.117 | 0.145 |
| ArchitectureWho operates the exit, and what does it do to the traffic? | 0.050 | 0.050 |
| SilenceTen years, millions of users and nothing on record? | 0.000 | 0.000 |
| What is left of 100The channels multiply: each one takes a share of what the one before it left standing | 16 | 11 |
Security
Usability
Rank 21 of 68 in the register
Canada · Commercial VPN
Country list not published
| Surfshark | Windscribe | |
|---|---|---|
| Security | 16 insufficient · rank 13 of 68 | 11 not recommended · rank 21 of 68 |
| Usability | 67 out of 100 | 68 out of 100 |
| Record completeness | 67% usability 83% | 84% usability 83% |
| Surfshark | Windscribe | |
|---|---|---|
| Who operates the exit | — not establishedno source published | Run by the provider itself provider_operatedBwindscribe.com · |
| Retention as declared | Connection timestamps connection_timestamps | Connection timestamps connection_timestamps |
| RAM-only diskless servers | Yes, checked by someone independent yes_verifiedAsurfshark.com · | Part of the fleet partialAdrive.google.com · |
| IP allocation model | Dedicated address offered as an option dedicated_option | Dedicated address offered as an option dedicated_option |
| Signup without email | — not establishedno source published | Yes, on the provider's word yes_declaredBwindscribe.com · |
| Anonymous payment options | — not establishedno source published | Cryptocurrency through a processorBwindscribe.com · |
| Own DNS inside the tunnel | — not establishedno source published | Yes, on the provider's word yes_declaredBwindscribe.com · |
| Worst third-party SDK category in the app | — not establishedno source published | No third-party SDK noneBwindscribe.com · |
| Worst third-party tracker category on the site | — not established | — not established |
| Who owns the hardware | — not establishedno source published | Owned and rented both mixedBwindscribe.com · |
| Offered countries that sit under a logging mandate | 5 United Arab Emirates, India, Kazakhstan, Turkey, VietnamBapi.surfshark.com · | — not establishedno source published |
| Hosting in the mandate countries it offers | Physical and virtual both mixedBapi.surfshark.com · | — not establishedno source published |
| Incorporation country mandates retention | No such mandate no | No such mandate no |
| Beneficial owner sits under a retention regime | — not establishedno source published | No such regime noCwindscribe.com · |
| Persistent device identifier | — not establishedno source published | An identifier scoped to the app app_scoped_idBplay.google.com · |
| Weakest protocol still offered | A vendor protocol with no published source proprietaryBsupport.surfshark.com · 2 sources · | — the question does not ariseBwindscribe.com · |
| What the exit does to passing traffic | — not established | — not established |
| Surfshark | Windscribe | |
|---|---|---|
| At least one independent audit | Yes, and the report was read yes_verified | Yes, and the report was read yes_verified |
| How the report is published | The full report is published full_pdf | The full report is published full_pdf |
| Subject of the audit | The no-logs claim itself · The infrastructureAsurfshark.com · | The infrastructure · The app's securityAdrive.google.com · 2 sources · |
| Server fleet coverage | A sample of servers sample | A sample of servers sample |
| Auditor name | Deloitte Lietuva UABAsurfshark.com · |
| Surfshark | Windscribe | |
|---|---|---|
| Server seizure by law enforcement | No seizure on record none_knownno source published · | Seized, and nothing usable was on it seizure_no_dataBwindscribe.com · |
| Actual disclosure history | Account data was handed over account_data_disclosedBsurfshark.com · | No disclosure on record none_knownBwindscribe.com · |
| Court record of compelled production | Produced account data produced_account_dataBsurfshark.com · | Told a court it had nothing to produce unable_to_produce |
| Surfshark | Windscribe | |
|---|---|---|
| Documented gap between claim and behaviour | No documented lie none | No documented lie none |
| Marketing against audit findings | No gap on record noneno source published · | The policy contradicts the audit policy_contradicts_auditBdrive.google.com · 2 sources · |
| Ownership structure transparency | Ownership is partly stated partialBsurfshark.com · | Ownership is stated and checkable clearBwindscribe.com · |
| Adverse events on the owner group record | — not establishedno source published | Nothing adverse on record |
| Surfshark | Windscribe | |
|---|---|---|
| Legal entity | Surfshark B.V.Asurfshark.com · 2 sources · | Windscribe Limited, Toronto, Ontario, CanadaBwindscribe.com · |
| Where the company sits | Netherlands NLAsurfshark.com · 2 sources · | Canada CABwindscribe.com · |
| Year the service launched | 2018Bsurfshark.com · | 2016B |
| Surfshark | Windscribe | |
|---|---|---|
| Platforms with a client | 9 Windows, macOS, Linux, Android, iOS, Browser extension, Android TV, Apple TV, Fire TVBsurfshark.com · | 9 Android, Apple TV, Browser extension, Fire TV, iOS, Linux, macOS, Routers, WindowsBwindscribe.com · |
| Countries with an exit | 100 countriesBapi.surfshark.com · | — not establishedno source published |
| Paying monthly | $16.45 per monthBsurfshark.com · | $9.00 per monthBwindscribe.com · |
| Paying yearly |
Security
Usability
Rank 13 of 68 in the register
Netherlands · Commercial VPN
Exits in 100 countries
| Auditor category | One of the Big Four big4Asurfshark.com · | A security specialist security_specialistAdrive.google.com · |
|---|
| Assurance standard | ISAE 3000 isae3000Asurfshark.com · | No standard stated noneAdrive.google.com · |
|---|
| Date of latest report | 2025-06-10Asurfshark.com · | 2024-06-26Adrive.google.com · |
|---|
| Audit cadence | Repeated, at no fixed interval repeated_irregular | Repeated, at no fixed interval repeated_irregular |
|---|
| Total published audits | 2Asurfshark.com · 2 sources · | 3Bwindscribe.com · |
|---|
| Retention as the report states it | Connection timestamps connection_timestampsAsurfshark.com · | Source IP address source_ipAdrive.google.com · |
|---|
| Client source code published | — not establishedno source published | Every client allBwindscribe.com · |
|---|
| Reproducible builds | — not established | — not established |
|---|
| Separate pentest | Yes, and the report was read yes_verified | Yes, and the report was read yes_verified |
|---|
| Strength of the assurance opinion | A reasonable-assurance opinion reasonableAsurfshark.com · | — not establishedno source published |
|---|
| Response to a national logging mandate | Pulled its servers out rather than comply withdrew_physicalBsurfshark.com · | — not establishedno source published |
|---|
| Transparency report | Current, with request numbers fresh_with_numbers | Current, with request numbers fresh_with_numbers |
|---|
| Reported numbers plausible for this scale | The numbers are plausible at this scale plausible | The numbers are plausible at this scale plausible |
|---|
| Warrant canary discipline | Taken down removedBsurfshark.com · | Never had one noneBwindscribe.com · |
|---|
| Requests received | 34Bsurfshark.com · | — not establishedno source published |
|---|
| Requests that produced data | 1Bsurfshark.com · | 0Bwindscribe.com · |
|---|
| Secret-order regime | Orders go through a judge judicial_onlyBsurfshark.com · | Secret orders are possible secret_order_possibleBwindscribe.com · |
|---|
| Chronology of documented enforcement events | 1 documented demandBsurfshark.com · | 3 documented demandsCwindscribe.com · 3 sources · |
|---|
clean| How the service is paid for | Paid subscriptions only paid_onlyBsurfshark.com · | A free tier funded by the paid one freemium_fundedBwindscribe.com · |
|---|
| Claims of 100% anonymity or military-grade crypto | — not establishedno source published | Makes no such claim noBwindscribe.com · |
|---|
| Aggressive lifetime subscriptions | — not establishedno source published | Does not noCwindscribe.com · |
|---|
| Coverage exists only on affiliate sites | — not establishedno source published | Covered outside affiliate sites too noBwindscribe.com · |
|---|
| Security incident and how it was disclosed | No incident on record none_knownno source published · | Disclosed by the provider, promptly self_disclosed_promptCen.ain.ua · |
|---|
| Affiliate programme and payout tier | — not established | — not established |
|---|
| Owner-run review media discloses the tie | — not establishedno source published | — the question does not ariseno source published |
|---|
| App store declaration | Behaviour is declared to the store, not in the policy undisclosed_behaviourBplay.google.com · 2 sources · | An identifier is declared to the store, not in the policy undisclosed_identifierBplay.google.com · 2 sources · |
|---|
| User base scale (mass >=10M, mid >=1M, niche <1M) | — not established | — not established |
|---|
| Ultimate beneficial owner as written | Nord SecurityBsurfshark.com · | Founder-owned: Yegor Sak (CEO), Alex Paguis (CTO), Mark Ulicki (CIO); self-funded, no outside investorsBwindscribe.com · |
|---|
| Other businesses of the owner group | A portfolio of other appsBsurfshark.com · | Something elseBwindscribe.com · |
|---|
| Country of the ultimate beneficial owner | — not establishedno source published | CACwindscribe.com · |
|---|
| Owner group | nord_securityBsurfshark.com · | independentBwindscribe.com · |
|---|
| Date the current owner took control | 2022Bsurfshark.com · | — the question does not ariseno source published |
|---|
| Role of this brand inside the group | The group's principal brand principal | The group's principal brand principal |
|---|
| Infrastructure shared with cluster siblings | Separate infrastructure separate | Separate infrastructure separate |
|---|
| $79.00 a year at renewal, billed onceBsurfshark.com · |
| $69.00 a year at renewal, billed onceBwindscribe.com · |
| Usable free tier | No free tier noneBsurfshark.com · | A free tier with limits limited_freeBwindscribe.com · |
|---|
| Works under active censorship | Claimed to work claimed | Claimed to work claimed |
|---|
| Protocols offered | 4 WireGuard, OpenVPN, IKEv2, A vendor protocol with no published sourceBsupport.surfshark.com · 2 sources · | 4 WireGuard, OpenVPN, IKEv2, An obfuscated protocolBwindscribe.com · |
|---|
| Kill switch coverage | On every platform all_platformsBsurfshark.com · | On desktop only desktop_onlyBwindscribe.com · |
|---|
| Split tunneling available | — not establishedno source published | Available yesBwindscribe.com · |
|---|
| Simultaneous connections | unlimitedBsurfshark.com · | — not establishedno source published |
|---|
| Friction to start using it | — not establishedno source published | No account needed no_accountBwindscribe.com · |
|---|
| P2P allowed | Allowed on some servers partial | Allowed on some servers partial |
|---|
| Major streaming services reachable | Reachable yesBsupport.surfshark.com · 2 sources · | Some services reachable partialBwindscribe.com · 2 sources · |
|---|
13 Sep 20261 changes
Why this provider is in the catalogueM14_inclusion_basis
hand_picked changed to adverse_record
12 Sep 20264 changes
Platforms with a clientU01_platforms
android, browser-extension, ios, linux, macos, windows changed to android, apple-tv, browser-extension, fire-tv, ios, linux, macos, routers, windows
Usability scoreusability.score
65 changed to 68
Chronology of documented enforcement eventsP12_case_history
{"date":"2021-06","kind":"seizure","outcome":"nothing_produced","source_url":"https://en.ain.ua/2021/07/28/ukrainian-authorities-seize-windscribe-vpn-servers/"}, {"date":"2025-04","kind":"court_order","outcome":"nothing_produced","source_url":"https://windscribe.com/blog/windscribe-greek-court-case/"}, {"date":"2026-02","kind":"seizure","outcome":"nothing_produced","source_url":"https://www.tomshardware.com/software/vpn/dutch-authorities-allegedly-seize-vpn-server-without-a-warrant-company-claims-that-law-enforcement-will-return-it-after-analyzing-the-device-fully"} changed to {"date":"2021-06","kind":"seizure","outcome":"nothing_produced","source_url":"https://en.ain.ua/2021/07/28/ukrainian-authorities-seize-windscribe-vpn-servers/"}, {"date":"2025-04","kind":"court_order","outcome":"nothing_produced","source_url":"https://windscribe.com/blog/windscribe-greek-court-case/"}, {"date":"2026-02","kind":"seizure","outcome":"nothing_produced","source_url":"https://windscribe.com/features/no-identifying-logs"}
Security scoresecurity.score
12 changed to 11
13 Sep 20261 changes
Why this provider is in the catalogueM14_inclusion_basis
hand_picked changed to adverse_record
29 Aug 20264 changes
Actual disclosure historyP02_disclosure_history
not on the record changed to account_data_disclosed
Court record of compelled productionP03_court_record
not on the record changed to produced_account_data
Transparency reportP05_transparency_report
not on the record changed to fresh_with_numbers
Reported numbers plausible for this scaleP06_report_plausibility
not on the record changed to plausible