Insufficient
Private Internet Access
Paying monthly
$11.95 per month
Paying yearly
$47.88 billed once a year
Coverage
91 countries with an exit
Free tier
No paid plans only
Security
Usability
Private Internet Access was assessed by the HushFleet team and placed in the Insufficient band, with a security score of 25/100 and a usability score of 73/100. In the overall security ranking of VPN providers it ranks 6 of 68. Commercial VPN, company jurisdiction United States. It has an independent security audit: the full report is published, evidence level A.
7 fields sit on this record without entering the score, and the contract says so in the field itself: scored: false. They are here because a reader asking who owns this company, or who signed the audit, is asking something the record answers — and because a value that never touches the arithmetic should be visibly outside it rather than quietly mixed in.
Every country the provider offers an exit location in, counted from its own server page: 91. There are no per-country server counts here and no fleet total anywhere on the site — the contract carries neither, and a number nobody can source is worse than an absent one. The 6 countries marked mandate impose data retention; that mark comes from the methodology’s own country table, not from the provider.
Alternatives
Private Internet Access
Visit siteInsufficient
Paying monthly
$11.95 per month
Paying yearly
$47.88 billed once a year
Coverage
91 countries with an exit
Free tier
No paid plans only
Security
Usability
| Offered countries that sit under a logging mandateC09_mandate_countries | United Arab EmiratesChinaIndiaKazakhstanTurkeyVietnam |
|---|---|
| Country of the ultimate beneficial ownerM11_owner_jurisdiction | IM |
| Owner group cluster keyM15_owner_group | kape |
| Date the current owner took controlM16_control_since | 2019-12 |
| Role of this brand inside the groupM17_brand_role | secondary_brand |
| Infrastructure shared with cluster siblingsM18_shared_infrastructure | unknown |
| Total published auditsV10_audit_count | 3 |
| Service class | Commercial VPN — security leads |
|---|---|
| Security score | 25 of 100 · Insufficient |
| Usability score | 73 of 100 · state known · 100% established · 100.0% of the weight read |
| Legal entity | PIA Private Internet Access, Inc., 5555 DTC Parkway, Suite 360, Greenwood Village, CO 80111, USA |
| Jurisdiction | United States |
| Ultimate owner | Teddy Sagi, via Unikmind Holdings Limited (Isle of Man), sole shareholder of Kape Technologies plc since the May 2023 delisting; Kape owns PIA Private Internet Access, Inc. |
| Exposure | Medium · dominant channel: integrity |
| Retention | Nothing that links traffic to a person |
| Latest audit | Deloitte Audit SRL (Romania) · 19 Dec 2025 · Repeated, at no fixed interval · unknown |
| Countries with exits | 91 |
| Protocols | WireGuardOpenVPNIKEv2 |
| Works under active censorship | Claimed to work |
| Weakest protocol still offered | not applicable |
| Own DNS inside the tunnel | Yes, on the provider's word |
| Platforms | WindowsmacOSLinuxiOSAndroidRoutersAndroid TVApple TVBrowser extension |
| Simultaneous devices | unlimited |
| Kill switch | On every platform |
| Split tunnelling | Available |
| Signing up | An email address only |
| Free tier | No free tier |
| P2P allowed | Allowed |
| Major streaming services reachable | Reachable |
| Price, monthly | $11.95 per month |
| Price, yearly | $47.88 a year at renewal, billed once |
13 Sep 20261 changes
Why this provider is in the catalogueM14_inclusion_basis
hand_picked, adverse_record changed to adverse_record
12 Sep 20263 changes
Chronology of documented enforcement eventsP12_case_history
{"date":"2016-03","kind":"subpoena","outcome":"nothing_produced","source_url":"https://www.vpncompare.co.uk/private-internet-access-no-log-claim-put-to-the-test/"} changed to {"date":"2016-03","kind":"subpoena","outcome":"nothing_produced","source_url":"https://www.privateinternetaccess.com/transparency-report"}
Security scoresecurity.score
27 changed to 25
Requests received in periodP08_requests_received
30 changed to 19
30 Aug 20261 changes
Weakest protocol still offeredC13_weakest_protocol
wireguard changed to not on the record
29 Aug 20265 changes
Weakest protocol still offeredC13_weakest_protocol
not on the record changed to wireguard
Servers in the fleet, as claimedU03_network_size
358 changed to not on the record
Fastest protocol offeredU07_modern_protocol
wireguard changed to not on the record
Protocols offeredU07_protocols
not on the record changed to wireguard
Yearly plan price USD, first term as chargedU04b_price_yearly
not on the record changed to 3.99
29 Aug 20267 changes
Yearly plan price USD, first term as chargedU04b_price_yearly
3.99 changed to 47.88
Weakest protocol still offeredC13_weakest_protocol
wireguard changed to not on the record
Protocols offeredU07_protocols
wireguard changed to not on the record
Usability scoreusability.score
73 changed to 70
Weakest protocol still offeredC13_weakest_protocol
not on the record changed to wireguard
Protocols offeredU07_protocols
not on the record changed to wireguard, openvpn, ikev2
Usability scoreusability.score
70 changed to 73
28 Aug 20269 changes
Usability scoreusability.score
74 changed to 73
Why this provider is in the catalogueM14_inclusion_basis
market_incumbent, adverse_record changed to hand_picked, adverse_record
Security scoresecurity.score
28 changed to 26
Strength of the assurance opinionV15_assurance_strength
not on the record changed to limited
Security scoresecurity.score
26 changed to 27
Security scoresecurity.score
27 changed to 26
App store data declaration against the provider's own policyX12_store_data_declaration
not on the record changed to matches_policy
Security scoresecurity.score
26 changed to 27
Usability stateusability.state
not on the record changed to known
Coverage147countries
Paying monthly$9.99monthly
Paying yearly$53.88yearly total
Free tierYeslimited free plan
Devices10at once
Security
Usability
Coverage50countries
Paying monthly$5.69monthly
Paying yearly$69.60yearly total
Free tierNopaid plans only
Devices5at once
Security
Usability
Coverage41countries
Paying monthly$6.00monthly
Paying yearly$60.00yearly total
Free tierNopaid plans only
Devices5at once
Security
Usability
Eight channels, each asking one question of the published record and reading a named set of fields to answer it. They multiply rather than add — the factor beside a channel is what is left after the pressure it found, and open a channel to see every field it read, as it is stored. How the model works
Security fields
67 55 of them feed a channel
Established
59 6 left unknown, 2 not applicable
Completeness
89% the share the model could weigh
Citations
96 across 35 documents
Every value carries what it rests on, and the model weighs the four levels differently. Weight, then how many citations on this record sit at that level:
A weighs 1.00 · 17 hereB weighs 0.85 · 64 hereC weighs 0.70 · 15 here
The weights are methodology.json’s own; a claim seen in the artefact itself counts for more than the same claim reported second-hand. The date at the end of a row is the day that value was last read.
A channel does not price every field it reads. The ones it did are marked along their edge and carry what they added; everything else was read and cost nothing. Only a channel that composes field by field can mark a field at all — the rest price themselves by the parameters printed above their rows.
Still open on this record.
What the report is. The security score rests on a Deloitte Audit SRL limited assurance report under ISAE 3000 (Revised), signed 19 December 2025 for the configuration as of 31 October 2025. Read what that is: the conclusion is negative assurance — "nothing has come to our attention" — against a description PIA's own management wrote, and the report states it provides no assurance for any other period.
Who the report is for. The auditor also restricts the report to PIA management and disclaims responsibility to any other reader, so the strongest document in this record is one whose author declines a duty of care toward the person reading it here. Procedures were performed on a sample basis, which is why fleet coverage is recorded as a sample.
What it did not examine. The report covers infrastructure only. C07a_app_sdk and C12_device_identifier are app-side facts it never examined; they now cite the privacy policy instead, which describes analytics for website visitors and opt-in diagnostic reports carrying platform and app version. Reading either as a statement about SDKs compiled into the app is the weakest link in this record, and the open-source clients are where it would actually be settled.
The 2016 subpoena rests on PIA's own word, not the court file. The only detailed account of the McWaters case (S.D. Fla., 9:16-cr-80043) sits on an affiliate site this record cannot cite; CourtListener's docket for that case names no subpoena, no provider and no outcome. P03_court_record and P12_case_history now stand on PIA's own transparency-report statement that it was subpoenaed in 2016-2017 and produced nothing — a B-level self-declaration, not a verified court record.
On the record as a whole.
First fill 2026-08-26, refreshed 2026-09-12 on P03_court_record, P12_case_history and V12_client_open_source, refreshed again 2026-09-13 on M08_user_scale, P02_disclosure_history, P03_court_record, P05_transparency_report, P06_report_plausibility, P08_requests_received, P09_data_provided and P12_case_history, and refreshed again 2026-09-13 on U04_price_monthly and U04b_price_yearly.
The 2026-09-13 pass found PIA had published its Q1 2026 and Q2 2026 transparency reports since the record's last look at Q4 2025; the record now cites the Q2 2026 post (19 requests received, 0 resulting in data provided, covering April-June 2026, published 2026-08-06) as the freshest, with the same subpoenas/warrants/other/foreign breakdown structure as before.
M08_user_scale, P02_disclosure_history, P03_court_record and P12_case_history were re-read against the same sources and stand unchanged; the main transparency-report page still names no case beyond the 2016-2017 subpoenas already on file. The pricing re-read against the same buy-vpn-online page found both figures unchanged: month-to-month $11.95, one-year plan $47.88 billed for the first year and autorenewing at the same $47.88 with no intro/renewal gap, consistent with PIA's flat-rate pricing noted elsewhere in the catalogue.
Sourced from privateinternetaccess.com's own pages and blog, the two Deloitte ISAE 3000 (Revised) 'Independent Limited Assurance Report' PDFs (April 2024 and December 2025, both opened and read directly), Kape Technologies' own site, the Isle of Man/Companies House-sourced reporting on Kape's 2023 take-private by Unikmind Holdings (Teddy Sagi), and the official pia-foss GitHub organisation for the open-source clients.
The public CourtListener docket for United States v. McWaters (9:16-cr-80043, S.D. Fla.) was opened but names no subpoena, VPN provider or outcome; the affiliate writeup (vpncompare.co.uk) that describes that subpoena in detail was dropped as a forbidden source, and TorrentFreak's own coverage returned HTTP 403 to every fetch attempt this run, curl included. P03/P12 now rest on PIA's own transparency-report self-declaration instead.
Wikipedia was dropped from V12 in favour of the GitHub organisation itself. No affiliate or 'best VPN' aggregator site was used as a factual source anywhere in this record, even though several turned up repeatedly in search results with plausible-looking numbers (server counts, user counts, audit dates) that could not be cross-checked against a primary page and were discarded rather than used.
What this channel priced on this record:Monetisation 0.2Absolute claims 0.04Owner transparency 0.06Owner group history 0.25
User base scale (mass >=10M, mid >=1M, niche <1M)also read by silenceM08_user_scale
mid
Binvestegate.co.uk2019-12
Report a problem with M08_user_scaleOther businesses of the owner groupM10_owner_other_business
antivirusreview_directoryadtech_adware
Cen.wikipedia.orgCkape.com26 Aug 2026
Report a problem with M10_owner_other_businessTransparency reportalso read by ignorance, silenceP05_transparency_report
fresh_with_numbers
Computed
×0.254 of a clean record completeness 89%
Where the drop comes from: Integrity. It is the channel this record's risk is concentrated in — on its own it takes a clean record to ×0.541, and its bar above is filled to that.
Exposure is recorded as medium and the integrity status as unexamined.
Against the rest of the register, this record sits furthest above on Retention — ×0.812 where the register averages ×0.432 — and furthest below on Integrity, ×0.541 against ×0.658.
Published score
25Every row above is one field of the published record, and every one of them can be challenged: every row carries Report, or raise something about the record as a whole. A correction with a source behind it is made the same day, and if it moves the score it moves the rank.
Reported numbers plausible for this scalealso read by ignoranceP06_report_plausibility
plausible
Cprivateinternetaccess.com2026-06
Report a problem with P06_report_plausibilityDocumented gap between claim and behaviourX01_documented_lie
unknown
nothing published · recorded as asserted
Marketing versus audit findingsX02_claim_gap
unknown
nothing published · recorded as asserted
Ownership structure transparencyX03_owner_transparency
partial
Bprivateinternetaccess.comBprivateinternetaccess.com26 Aug 2026
Report a problem with X03_owner_transparencyAdverse events on the owner group recordX04_owner_group_history
adware_malware_history
Cen.wikipedia.orgCmalwarebytes.comCthreatdown.com27 Aug 2026
Report a problem with X04_owner_group_historyHow the service is paid forX05_monetisation_model
paid_only
Bprivateinternetaccess.com26 Aug 2026
Report a problem with X05_monetisation_modelClaims of 100% anonymity or military-grade cryptoX06_absolute_claims
yes
Bprivateinternetaccess.comBprivateinternetaccess.com26 Aug 2026
Report a problem with X06_absolute_claimsAggressive lifetime subscriptionsX07_lifetime_push
no
Cprivateinternetaccess.com26 Aug 2026
Report a problem with X07_lifetime_pushCoverage exists only on affiliate sitesX08_affiliate_only_reviews
no
Ctechradar.com26 Aug 2026
Report a problem with X08_affiliate_only_reviewsSecurity incident and how it was disclosedalso read by ignoranceX09_incident_handling
none_known
Cprivateinternetaccess.com26 Aug 2026
Report a problem with X09_incident_handlingAffiliate programme and payout tierX10_affiliate_program
standard
Bprivateinternetaccess.com26 Aug 2026
Report a problem with X10_affiliate_programOwner-run review media discloses the tieX11_review_media_disclosure
not applicable
nothing published · recorded as asserted
App store data declaration against the provider's own policyX12_store_data_declaration
matches_policy
Bapps.apple.comBplay.google.comBprivateinternetaccess.com28 Aug 2026
Report a problem with X12_store_data_declarationWhere the company sits 0.0, where its owner sits 0.0, the exits it offers 0.09, the gag-order regime 0.2.
Hosting in the mandate countries it offersC09b_mandate_hosting
mixed
Bserverlist.piaservers.netBprivateinternetaccess.com27 Aug 2026
Report a problem with C09b_mandate_hostingIncorporation country mandates retentionC10_company_under_mandate
no
nothing published · recorded as asserted26 Aug 2026
Beneficial owner sits under a retention regimeC11_owner_under_mandate
no
Bcains.com27 Aug 2026
Report a problem with C11_owner_under_mandateResponse to a national logging mandatealso read by ignoranceP04_mandate_response
withdrew_physical
Bprivateinternetaccess.com26 Aug 2026
Report a problem with P04_mandate_responseSecret-order regime in the incorporation countryP11_gag_order_regime
nsl_equivalent
Ceff.org26 Aug 2026
Report a problem with P11_gag_order_regimeComposed rather than added: a prior of 0.55 on the stated branch, moved by what the paper says (0.5935) and by what the practice shows (0.2278), at credence 0.696 from the audit and 0.85 from how the provider engaged, against a severity of 0.03 for what is actually retained.
Retention linkable to a person as declaredmaterialC01_linkable_retention
none_linkable
Bprivateinternetaccess.com28 Aug 2026
Report a problem with C01_linkable_retentionPersistent device identifier the provider holdsC12_device_identifier
app_scoped_id
Bprivateinternetaccess.com28 Aug 2026
Report a problem with C12_device_identifierAt least one independent auditmaterialV01_audit_exists
yes_verified
Aassets-cms.privateinternetaccess.comAprivateinternetaccess.com19 Dec 2025
Report a problem with V01_audit_existsHow the report is publishedV02_report_publication
full_pdf
Aassets-cms.privateinternetaccess.comAprivateinternetaccess.com19 Dec 2025
Report a problem with V02_report_publicationSubject of the latest auditV03_audit_subject
no_logsinfrastructure
Aassets-cms.privateinternetaccess.com19 Dec 2025
Report a problem with V03_audit_subjectServer fleet coverageV04_scope_servers
sample
Aassets-cms.privateinternetaccess.com19 Dec 2025
Report a problem with V04_scope_serversAuditor categoryV06_firm_category
big4
Aassets-cms.privateinternetaccess.com19 Dec 2025
Report a problem with V06_firm_categoryAssurance standardV07_audit_standard
isae3000
Aassets-cms.privateinternetaccess.com19 Dec 2025
Report a problem with V07_audit_standardDate of latest reportmaterialV08_audit_date_latest
2025-12-19
Aassets-cms.privateinternetaccess.com19 Dec 2025
Report a problem with V08_audit_date_latestAudit cadenceV09_audit_regularity
repeated_irregular
Bprivateinternetaccess.comBprivateinternetaccess.comBassets-cms.privateinternetaccess.com26 Aug 2026
Report a problem with V09_audit_regularityWhat the report states is retainedV11_audit_findings
none_linkable
Aassets-cms.privateinternetaccess.com19 Dec 2025
Report a problem with V11_audit_findingsStrength of the assurance opinionV15_assurance_strength
limited
Aassets-cms.privateinternetaccess.com28 Aug 2026
Report a problem with V15_assurance_strengthChronology of documented enforcement eventsP12_case_history
2016-03subpoena→nothing_produced
Bprivateinternetaccess.com2016-03
Report a problem with P12_case_historyA capped sum — the one channel that adds: 0.101 of a possible 0.28, from the fields marked below.
RAM-only diskless serversC02_ram_only
yes_verified
Aassets-cms.privateinternetaccess.com28 Aug 2026
Report a problem with C02_ram_onlyIP allocation modelC03_ip_sharing
dedicated_option+0.010
Bprivateinternetaccess.com26 Aug 2026
Report a problem with C03_ip_sharingSignup without emailC04_signup_no_email
no+0.025
Bprivateinternetaccess.com26 Aug 2026
Report a problem with C04_signup_no_emailAnonymous payment optionsC05_payment_anonymous
crypto_processor+0.010
Bprivateinternetaccess.com26 Aug 2026
Report a problem with C05_payment_anonymousOwn DNS inside the tunnelC06_own_dns_in_tunnel
yes_declared+0.005
Aassets-cms.privateinternetaccess.com28 Aug 2026
Report a problem with C06_own_dns_in_tunnelWorst third-party SDK category in the appC07a_app_sdk
analytics+0.020
Bprivateinternetaccess.com28 Aug 2026
Report a problem with C07a_app_sdkWorst third-party tracker category on the siteC07b_site_trackers
analytics+0.010
Bprivateinternetaccess.com26 Aug 2026
Report a problem with C07b_site_trackersWho owns the hardwareC08_servers_ownership
owned
Bprivateinternetaccess.com26 Aug 2026
Report a problem with C08_servers_ownershipWeakest protocol still offeredC13_weakest_protocol
not applicable
Bhelpdesk.privateinternetaccess.com29 Aug 2026
Report a problem with C13_weakest_protocolClient source code publishedV12_client_open_source
all
Bgithub.comBgithub.com12 Sep 2026
Report a problem with V12_client_open_sourceReproducible buildsV13_reproducible_builds
unknown+0.014
nothing published · recorded as asserted
Separate client or infrastructure pentestV14_pentest_exists
unknown+0.007
nothing published · recorded as asserted
Priced from what is missing: 0.89 of the weighted record is established, on a slope of 0.9 under a cap of 0.6, with a posture of 0.7 relieved by 0.4.
Record completenessS08_completeness
89%
derived from the record itself
Response to a national logging mandatealso read by jurisdictionP04_mandate_response
withdrew_physical
Bprivateinternetaccess.com26 Aug 2026
Report a problem with P04_mandate_responseTransparency reportalso read by integrity, silenceP05_transparency_report
fresh_with_numbers
Bprivateinternetaccess.comBprivateinternetaccess.com2026-06
Report a problem with P05_transparency_reportReported numbers plausible for this scalealso read by integrityP06_report_plausibility
plausible
Cprivateinternetaccess.com2026-06
Report a problem with P06_report_plausibilityWarrant canary disciplinealso read by disclosureP07_warrant_canary
none
Bprivateinternetaccess.com26 Aug 2026
Report a problem with P07_warrant_canarySecurity incident and how it was disclosedalso read by integrityX09_incident_handling
none_known
Cprivateinternetaccess.com26 Aug 2026
Report a problem with X09_incident_handlingWhat this channel priced on this record:Price 0.05
Who operates the exitC00_architecture
provider_operated+0.000
Bprivateinternetaccess.com26 Aug 2026
Report a problem with C00_architectureWhat the exit does to passing trafficC14_traffic_modification
unknown+0.050
nothing published · recorded as asserted
Server seizure by law enforcementalso read by silenceP01_seizure_event
none_known
Cprivateinternetaccess.com26 Aug 2026
Report a problem with P01_seizure_eventActual disclosure historyP02_disclosure_history
none_known
Bprivateinternetaccess.comBprivateinternetaccess.com2025-12
Report a problem with P02_disclosure_historyCourt record of compelled productionalso read by silenceP03_court_record
unable_to_produce
Bprivateinternetaccess.com2016-03
Report a problem with P03_court_recordWarrant canary disciplinealso read by ignoranceP07_warrant_canary
none
Bprivateinternetaccess.com26 Aug 2026
Report a problem with P07_warrant_canaryRequests received in periodP08_requests_received
19
Bprivateinternetaccess.com2026-06
Report a problem with P08_requests_receivedRequests where data was providedP09_data_provided
0
Bprivateinternetaccess.com2026-06
Report a problem with P09_data_provided16 years in operation at 0.015 a year under a cap of 0.3, weighted 1.0: the rule did not fire.
Year the service launchedM07_launch_year
2010
Cen.wikipedia.org26 Aug 2026
Report a problem with M07_launch_yearUser base scale (mass >=10M, mid >=1M, niche <1M)also read by integrityM08_user_scale
mid
Binvestegate.co.uk2019-12
Report a problem with M08_user_scaleServer seizure by law enforcementalso read by disclosureP01_seizure_event
none_known
Cprivateinternetaccess.com26 Aug 2026
Report a problem with P01_seizure_eventCourt record of compelled productionalso read by disclosureP03_court_record
unable_to_produce
Bprivateinternetaccess.com2016-03
Report a problem with P03_court_recordTransparency reportalso read by integrity, ignoranceP05_transparency_report
fresh_with_numbers
Bprivateinternetaccess.comBprivateinternetaccess.com2026-06
Report a problem with P05_transparency_report