Not recommended
Total VPN
Paying monthly
$9.99 per month
Paying yearly
$19.00 billed once a year
Coverage
Not published no country list published
Free tier
No paid trial only
Security
Usability
Total VPN was assessed by the HushFleet team and placed in the Not recommended band, with a security score of 11/100 and a usability score of 61/100. In the overall security ranking of VPN providers it ranks 23 of 68. Commercial VPN, company jurisdiction Britain (UK).
7 fields sit on this record without entering the score, and the contract says so in the field itself: scored: false. They are here because a reader asking who owns this company, or who signed the audit, is asking something the record answers — and because a value that never touches the arithmetic should be visibly outside it rather than quietly mixed in.
Alternatives
Not recommended
Paying monthly
$9.99 per month
Paying yearly
$19.00 billed once a year
Coverage
Not published no country list published
Free tier
No paid trial only
Security
Usability
| Service class | Commercial VPN — security leads |
|---|---|
| Security score | 11 of 100 · Not recommended |
| Usability score | 61 of 100 · state known · 67% established · 61.8% of the weight read |
| Legal entity | Total Security Limited (UK company no. 10161957, 16-18 Barnes Wallis Road, Segensworth, Fareham, Hampshire, PO15 5TT) and Total Security U.S. LLC (250 Northern Ave, 3rd Floor, Boston, MA 02210) are both named as contracting parties, split by user residency (US users vs. non-US users) |
| Jurisdiction | Britain (UK) |
| Ultimate owner | Point Wild, formed December 2024 when Pango Group (itself formerly AnchorFree, separated from Aura in August 2024) merged with Total Security and the combined company rebranded to Point Wild |
| Exposure | Low · dominant channel: retention |
| Retention | unknown |
| Latest audit | unknown · unknown · unknown · unknown |
| Countries with exits | not published |
| Protocols | WireGuardOpenVPNIPsecA vendor protocol with no published source |
| Works under active censorship | unknown |
| Weakest protocol still offered | A vendor protocol with no published source |
| Own DNS inside the tunnel | unknown |
| Platforms | WindowsmacOSiOSAndroidApple TV |
| Simultaneous devices | 1 |
| Kill switch | On every platform |
| Split tunnelling | Available |
| Signing up | An email address only |
| Free tier | A trial only |
| P2P allowed | unknown |
| Major streaming services reachable | unknown |
| Price, monthly | $9.99 per month |
| Price, yearly | $19.00 a year at renewal, billed once |
Coverage147countries
Paying monthly$9.99monthly
Paying yearly$53.88yearly total
Free tierYeslimited free plan
Devices10at once
Security
Usability
Coverage50countries
Paying monthly$5.69monthly
Paying yearly$69.60yearly total
Free tierNopaid plans only
Devices5at once
Security
Usability
Coverage41countries
Paying monthly$6.00monthly
Paying yearly$60.00yearly total
Free tierNopaid plans only
Devices5at once
Security
Usability
| Offered countries that sit under a logging mandateC09_mandate_countries | unknown |
|---|---|
| Country of the ultimate beneficial ownerM11_owner_jurisdiction | unknown |
| Owner group cluster keyM15_owner_group | pango |
| Date the current owner took controlM16_control_since | 2024-12 |
| Role of this brand inside the groupM17_brand_role | principal |
| Infrastructure shared with cluster siblingsM18_shared_infrastructure | shared_backend |
| Total published auditsV10_audit_count | unknown |
Eight channels, each asking one question of the published record and reading a named set of fields to answer it. They multiply rather than add — the factor beside a channel is what is left after the pressure it found, and open a channel to see every field it read, as it is stored. How the model works
Security fields
67 55 of them feed a channel
Established
25 42 left unknown, 0 not applicable
Completeness
40% the share the model could weigh
Citations
40 across 17 documents
Every value carries what it rests on, and the model weighs the four levels differently. Weight, then how many citations on this record sit at that level:
B weighs 0.85 · 40 here
The weights are methodology.json’s own; a claim seen in the artefact itself counts for more than the same claim reported second-hand. The date at the end of a row is the day that value was last read.
A channel does not price every field it reads. The ones it did are marked along their edge and carry what they added; everything else was read and cost nothing. Only a channel that composes field by field can mark a field at all — the rest price themselves by the parameters printed above their rows.
Still open on this record.
Connection-level retention. Total Security's privacy policy is a corporate document covering the website, cookies and advertising; it never addresses what the VPN client retains about a session (IP address, timestamps, bandwidth). A help-centre marketing line promises the app "does not track, log, or store your browsing history", but that is a narrower claim than connection metadata and sits outside the privacy policy itself, so C01_linkable_retention stays unknown.
Server footprint. The provider publishes a regional count ("1,800+ servers in 80+ countries", broken down as 18 Americas / 48 Europe / 27 Asia / 5 Africa & Middle East, which itself sums to 98 rather than the headline 80+) but no actual list of country names or codes, so U02_server_countries and the fields derived from it could not be filled.
No audit found. Neither totalvpn.com nor the corporate totalsecurity.com site mentions an independent audit, pentest or transparency report for the VPN product itself; TotalAV's antivirus carries AV-TEST and AV-Comparatives results, but that is a different product line and is not evidence one way or the other for the VPN's own security posture.
Architecture and hardware. No document read this session states who operates the exit servers or who owns the hardware, so C00_architecture and C08_servers_ownership stay unknown; the Hydra protocol offering is the only signal tying the fleet to the wider Pango/Point Wild technology stack.
On the record as a whole.
Total VPN is sold by Total Security, part of Point Wild (the December 2024 merger of Pango Group and Total Security). Two entities are named as contracting parties depending on residency: Total Security Limited (England, no. 10161957) and Total Security U.S. LLC (Boston, MA). The provider's own promotional page claims "Unlimited Devices" while its own pricing matrix sells the base plan at 1 device license with paid add-ons for more; see X01_documented_lie.
Composed rather than added: a prior of 0.55 on the none branch, moved by what the paper says (0.0) and by what the practice shows (0.0), at credence 0.0 from the audit and 0.2975 from how the provider engaged, against a severity of 0.55 for what is actually retained.
Retention linkable to a person as declaredmaterialC01_linkable_retention
unknown
nothing published · recorded as asserted
Persistent device identifier the provider holdsC12_device_identifier
unknown
nothing published · recorded as asserted
At least one independent auditmaterialV01_audit_exists
unknown
nothing published · recorded as asserted
How the report is publishedV02_report_publication
unknown
nothing published · recorded as asserted
Computed
×0.114 of a clean record completeness 40%
Where the drop comes from: Retention. It is the channel this record's risk is concentrated in — on its own it takes a clean record to ×0.450, and its bar above is filled to that.
Exposure is recorded as low and the integrity status as caught_lying.
Against the rest of the register, this record sits furthest above on Jurisdiction — ×0.950 where the register averages ×0.680 — and furthest below on Ignorance, ×0.460 against ×0.662.
Published score
11Every row above is one field of the published record, and every one of them can be challenged: every row carries Report, or raise something about the record as a whole. A correction with a source behind it is made the same day, and if it moves the score it moves the rank.
Subject of the latest auditV03_audit_subject
unknown
nothing published · recorded as asserted
Server fleet coverageV04_scope_servers
unknown
nothing published · recorded as asserted
Auditor categoryV06_firm_category
unknown
nothing published · recorded as asserted
Assurance standardV07_audit_standard
unknown
nothing published · recorded as asserted
Date of latest reportmaterialV08_audit_date_latest
unknown
nothing published · recorded as asserted
Audit cadenceV09_audit_regularity
unknown
nothing published · recorded as asserted
What the report states is retainedV11_audit_findings
unknown
nothing published · recorded as asserted
Strength of the assurance opinionV15_assurance_strength
unknown
nothing published · recorded as asserted
Chronology of documented enforcement eventsP12_case_history
nothing published · recorded as asserted14 Sep 2026
Priced from what is missing: 0.4 of the weighted record is established, on a slope of 0.9 under a cap of 0.6, with a posture of 0.0 relieved by 0.4.
Record completenessS08_completeness
40%
derived from the record itself
Response to a national logging mandatealso read by jurisdictionP04_mandate_response
unknown
nothing published · recorded as asserted
Transparency reportalso read by integrity, silenceP05_transparency_report
unknown
nothing published · recorded as asserted
Reported numbers plausible for this scalealso read by integrityP06_report_plausibility
unknown
nothing published · recorded as asserted
Warrant canary disciplinealso read by disclosureP07_warrant_canary
unknown
nothing published · recorded as asserted
Security incident and how it was disclosedalso read by integrityX09_incident_handling
none_known
nothing published · recorded as asserted14 Sep 2026
A capped sum — the one channel that adds: 0.328 of a possible 0.28, from the fields marked below.
RAM-only diskless serversC02_ram_only
unknown+0.018
nothing published · recorded as asserted
IP allocation modelC03_ip_sharing
unknown+0.012
nothing published · recorded as asserted
Signup without emailC04_signup_no_email
no+0.025
Btotalvpn.com14 Sep 2026
Report a problem with C04_signup_no_emailAnonymous payment optionsC05_payment_anonymous
+0.025
Bhelp.totalvpn.com14 Sep 2026
Report a problem with C05_payment_anonymousOwn DNS inside the tunnelC06_own_dns_in_tunnel
unknown+0.012
nothing published · recorded as asserted
Worst third-party SDK category in the appC07a_app_sdk
unknown+0.018
nothing published · recorded as asserted
Worst third-party tracker category on the siteC07b_site_trackers
ads+0.020
Blegal.totalvpn.com14 Sep 2026
Report a problem with C07b_site_trackersWho owns the hardwareC08_servers_ownership
unknown+0.009
nothing published · recorded as asserted
Weakest protocol still offeredC13_weakest_protocol
proprietary+0.150
Bhelp.totalvpn.comBhelp.totalvpn.com14 Sep 2026
Report a problem with C13_weakest_protocolClient source code publishedV12_client_open_source
unknown+0.018
nothing published · recorded as asserted
Reproducible buildsV13_reproducible_builds
unknown+0.014
nothing published · recorded as asserted
Separate client or infrastructure pentestV14_pentest_exists
unknown+0.007
nothing published · recorded as asserted
What this channel priced on this record:Lie 0.15
User base scale (mass >=10M, mid >=1M, niche <1M)also read by silenceM08_user_scale
niche
Bplay.google.com14 Sep 2026
Report a problem with M08_user_scaleOther businesses of the owner groupM10_owner_other_business
antivirusapp_portfolio
Btotalsecurity.comBhelp.totalvpn.com14 Sep 2026
Report a problem with M10_owner_other_businessTransparency reportalso read by ignorance, silenceP05_transparency_report
unknown
nothing published · recorded as asserted
Reported numbers plausible for this scalealso read by ignoranceP06_report_plausibility
unknown
nothing published · recorded as asserted
Documented gap between claim and behaviourX01_documented_lie
lie_about_features
Btotalvpn.comBtotalvpn.com14 Sep 2026
Report a problem with X01_documented_lieMarketing versus audit findingsX02_claim_gap
unknown
nothing published · recorded as asserted
Ownership structure transparencyX03_owner_transparency
clear
Blegal.totalvpn.comBpointwild.com14 Sep 2026
Report a problem with X03_owner_transparencyAdverse events on the owner group recordX04_owner_group_history
unknown
nothing published · recorded as asserted
How the service is paid forX05_monetisation_model
paid_only
Btotalvpn.com14 Sep 2026
Report a problem with X05_monetisation_modelClaims of 100% anonymity or military-grade cryptoX06_absolute_claims
no
Btotalvpn.comBtotalvpn.comBtotalvpn.com14 Sep 2026
Report a problem with X06_absolute_claimsAggressive lifetime subscriptionsX07_lifetime_push
no
Btotalvpn.com14 Sep 2026
Report a problem with X07_lifetime_pushCoverage exists only on affiliate sitesX08_affiliate_only_reviews
unknown
nothing published · recorded as asserted
Security incident and how it was disclosedalso read by ignoranceX09_incident_handling
none_known
nothing published · recorded as asserted14 Sep 2026
Affiliate programme and payout tierX10_affiliate_program
standard
Btotalvpn.com14 Sep 2026
Report a problem with X10_affiliate_programOwner-run review media discloses the tieX11_review_media_disclosure
unknown
nothing published · recorded as asserted
App store data declaration against the provider's own policyX12_store_data_declaration
unknown
nothing published · recorded as asserted
Where the company sits 0.0, where its owner sits 0.0, the exits it offers 0.05, the gag-order regime 0.0.
Hosting in the mandate countries it offersC09b_mandate_hosting
unknown
nothing published · recorded as asserted
Incorporation country mandates retentionC10_company_under_mandate
unknown
nothing published · recorded as asserted
Beneficial owner sits under a retention regimeC11_owner_under_mandate
unknown
nothing published · recorded as asserted
Response to a national logging mandatealso read by ignoranceP04_mandate_response
unknown
nothing published · recorded as asserted
Secret-order regime in the incorporation countryP11_gag_order_regime
unknown
nothing published · recorded as asserted
What this channel priced on this record:Price 0.05
Who operates the exitC00_architecture
unknown+0.050
nothing published · recorded as asserted
What the exit does to passing trafficC14_traffic_modification
unknown+0.050
nothing published · recorded as asserted
Server seizure by law enforcementalso read by silenceP01_seizure_event
none_known
nothing published · recorded as asserted14 Sep 2026
Actual disclosure historyP02_disclosure_history
none_known
nothing published · recorded as asserted14 Sep 2026
Court record of compelled productionalso read by silenceP03_court_record
none_known
nothing published · recorded as asserted14 Sep 2026
Warrant canary disciplinealso read by ignoranceP07_warrant_canary
unknown
nothing published · recorded as asserted
Requests received in periodP08_requests_received
unknown
nothing published · recorded as asserted
Requests where data was providedP09_data_provided
unknown
nothing published · recorded as asserted
0 years in operation at 0.015 a year under a cap of 0.3, weighted 0.5: the rule fired.
Year the service launchedM07_launch_year
unknown
nothing published · recorded as asserted
User base scale (mass >=10M, mid >=1M, niche <1M)also read by integrityM08_user_scale
niche
Bplay.google.com14 Sep 2026
Report a problem with M08_user_scaleServer seizure by law enforcementalso read by disclosureP01_seizure_event
none_known
nothing published · recorded as asserted14 Sep 2026
Court record of compelled productionalso read by disclosureP03_court_record
none_known
nothing published · recorded as asserted14 Sep 2026
Transparency reportalso read by ignorance, integrityP05_transparency_report
unknown
nothing published · recorded as asserted