Not recommended
Hotspot Shield
Paying monthly
$1.99 per month
Paying yearly
$29.00 billed once a year
Coverage
Not published no country list published
Free tier
Yes limited free plan
Security
Usability
Hotspot Shield was assessed by the HushFleet team and placed in the Not recommended band, with a security score of 0/100; too little is published to place its usability score. In the overall security ranking of VPN providers it ranks 65 of 68. Commercial VPN, company jurisdiction United States. It has an independent security audit: only a summary of the report is published, evidence level A.
7 fields sit on this record without entering the score, and the contract says so in the field itself: scored: false. They are here because a reader asking who owns this company, or who signed the audit, is asking something the record answers — and because a value that never touches the arithmetic should be visibly outside it rather than quietly mixed in.
Alternatives
Not recommended
Paying monthly
$1.99 per month
Paying yearly
$29.00 billed once a year
Coverage
Not published no country list published
Free tier
Yes limited free plan
Security
Usability
| Service class | Commercial VPN — security leads |
|---|---|
| Security score | 0 of 100 · Not recommended |
| Usability score | 73 of 100 · state no_data · 50% established · 47.1% of the weight read |
| Legal entity | Intersections, LLC (site copyright footer); the VPN privacy notice is published under the Pango brand and the 2023 audit/transparency report under the Pango Group name |
| Jurisdiction | United States |
| Ultimate owner | Point Wild, formed December 2024 when Pango Group (which had separated from Aura in August 2024) merged with Total Security; Pango Group itself began as AnchorFree, Inc., was acquired by Aura on 2020-07-07, and operated as a sister business unit of Aura from June 2021 until the 2024 separation |
| Exposure | Medium · dominant channel: integrity |
| Retention | Session metadata |
| Latest audit | Aon · 25 Aug 2023 · One-off · unknown |
| Countries with exits | not published |
| Protocols | IPsecOpenVPNA vendor protocol with no published source |
| Works under active censorship | unknown |
| Weakest protocol still offered | A vendor protocol with no published source |
| Own DNS inside the tunnel | unknown |
| Platforms | AndroidiOSmacOSWindows |
| Simultaneous devices | 10 |
| Kill switch | unknown |
| Split tunnelling | Available |
| Signing up | unknown |
| Offered countries that sit under a logging mandateC09_mandate_countries | unknown |
|---|---|
| Country of the ultimate beneficial ownerM11_owner_jurisdiction | US |
| Owner group cluster keyM15_owner_group | independent |
| Date the current owner took controlM16_control_since | 2020-07 |
| Role of this brand inside the groupM17_brand_role | principal |
| Infrastructure shared with cluster siblingsM18_shared_infrastructure | unknown |
| Total published auditsV10_audit_count | 1 |
12 Sep 20263 changes
Monthly price USD, month-to-month plan, as chargedU04_price_monthly
7.99 changed to 1.99
Yearly plan price USD, first term as chargedU04b_price_yearly
95.99 changed to 29
Usability scoreusability.score
65 changed to 73
Coverage147countries
Paying monthly$9.99monthly
Paying yearly$53.88yearly total
Free tierYeslimited free plan
Devices10at once
Security
Usability
| Free tier | A free tier with limits |
|---|
| P2P allowed | unknown |
|---|
| Major streaming services reachable | unknown |
|---|
| Price, monthly | $1.99 per month |
|---|
| Price, yearly | $29.00 a year at renewal, billed once |
|---|
Coverage50countries
Paying monthly$5.69monthly
Paying yearly$69.60yearly total
Free tierNopaid plans only
Devices5at once
Security
Usability
Coverage41countries
Paying monthly$6.00monthly
Paying yearly$60.00yearly total
Free tierNopaid plans only
Devices5at once
Security
Usability
Eight channels, each asking one question of the published record and reading a named set of fields to answer it. They multiply rather than add — the factor beside a channel is what is left after the pressure it found, and open a channel to see every field it read, as it is stored. How the model works
Security fields
67 55 of them feed a channel
Established
47 20 left unknown, 0 not applicable
Completeness
67% the share the model could weigh
Citations
59 across 11 documents
Every value carries what it rests on, and the model weighs the four levels differently. Weight, then how many citations on this record sit at that level:
A weighs 1.00 · 15 hereB weighs 0.85 · 32 hereC weighs 0.70 · 12 here
The weights are methodology.json’s own; a claim seen in the artefact itself counts for more than the same claim reported second-hand. The date at the end of a row is the day that value was last read.
A channel does not price every field it reads. The ones it did are marked along their edge and carry what they added; everything else was read and cost nothing. Only a channel that composes field by field can mark a field at all — the rest price themselves by the parameters printed above their rows.
Still open on this record.
The two prices, corrected. The page toggles Monthly/Yearly views of one Premium tier, each with its own intro rate. The prior record held the yearly renewal ($95.99/year) in U04b_price_yearly and that renewal divided by 12 ($7.99) in U04_price_monthly — neither described what either cycle actually charges.
What the toggle shows. Monthly: $1.99/mo first term, "Auto-renews monthly at $12.99/mo." Yearly: $29/year first term, "Auto-renews at $95.99/year." U04_price_monthly=1.99 and U04b_price_yearly=29 are the first-term charges; the two renewal rates are noted here, not fielded.
User scale. M08 (user scale) is unestablished: the one figure this pass found attached to an install/review count (915,719, from a 2017 Play Store screenshot inside the CDT complaint) is not clearly labelled as installs vs reviews, so it was not used to justify mass.
What no page carried. C02 (RAM-only), C06 (own DNS), C09b/C11's underlying jurisdiction chain past US, U02 (server-country list), U06 (censorship circumvention), U08 (kill-switch platform scope), U11 (signup friction) and the V12-V15 hygiene/verification block were not found on any page opened this pass.
A nine-year-old source. C07a and C12 rest on a 2017 Carnegie Mellon static-analysis table (via the CDT complaint) that has not been re-run against the current app — the ad SDK names (com.mopub, com.facebook, com.vungle, com.quantcast, com.adjust, com.tapit) and the MAC/IMEI collection they document are nine years old and may no longer describe the current build.
Why the old finding still counts. X04_owner_group_history is sourced to the same 2017 complaint, against AnchorFree, Inc. under its pre-2020 ownership; R11_evidence_voiding's code path only discounts audit-series bonuses and P01/P02/P03 disclosure decay for evidence predating M16_control_since — it does not gate X01/X02/X04, so this finding stands at full weight against the current owner rather than being discounted, which is a deliberate reading of the rule as implemented (see CASEBOOK), not an oversight.
On the record as a whole.
This record ports the shape of v1's Hotspot Shield entry (v1 sec 10 in hushfleet.com's contract-request-catalogue.md) but every field was re-verified against a primary source this session, per CLAUDE.md's port-is-not-copying rule; several values changed in the process (X01, X04, C12, U07, U01, pricing, ownership dates) because the v1 record either left them unsourced or used the older v1 vocabulary.
The 2023 Pango transparency report (pointwild.com, PDF, read directly at confidence A) is the primary source for the disclosure block: of 30 US government requests, 19 produced nothing and 11 produced only non-content data via subpoena (0 search warrants, 0 court orders, 1 emergency-disclosure request); of 52 international requests, 47 produced only non-content data; no content was disclosed in any of the 82 requests.
P02/P03/P12 record this as one aggregate 2023 event rather than a dated individual case, because the report itself is an annual rollup with no per-request dates.
The August 2023 Aon report (also read directly, confidence A) is a narrow engagement: one development VPN node, not the fleet, examined against exactly two claims from the privacy policy (no identity-linkable browsing record, no IP/device-identifier logging alongside browsing activity) - Aon found neither violated, but the definitional table it published lists diagnostic information (timestamps, referring URLs, approximate location) and bandwidth as routinely collected, which is session metadata, the value V11 records.
The Center for Democracy & Technology's 2017 FTC complaint against AnchorFree, Inc. (Hotspot Shield's then-operator) is the source for X01/X02/X04/C07a/C12. It quotes AnchorFree's own CEO ("we never log or store user data") and app-store copy ("No Logs Kept") directly against two documents of the company's own.
The first is the privacy policy, which admits automatic collection of IP address, device hash and "application information," against marketing that denied it. The second is a Carnegie Mellon static-analysis table showing six named third-party ad-network SDKs (MoPub, Facebook, Vungle, Quantcast, Adjust, Tapit) with READ_PHONE_STATE/ACCESS_WIFI_STATE permissions reaching MAC addresses and IMEI numbers - collection the app's own marketing directly denied.
AnchorFree disputed the complaint and no public FTC action followed, so this is documented, unadjudicated advocacy, not a regulatory finding; it is used here only for what it itself documents (the quotes and the CMU table), not for CDT's characterization of AnchorFree's intent.
Ownership: AnchorFree became Pango, was acquired by Aura on 2020-07-07 (aura.com press release, read directly), operated as a sister business unit of Aura from June 2021, separated from Aura in August 2024, and merged with Total Security in December 2024 to become Point Wild - all per Point Wild's own "our story" page.
What this channel priced on this record:Lie 0.6Monetisation 0.15Absolute claims 0.04Disclosure rate 0.2122Owner transparency 0.06Owner group history 0.25
User base scale (mass >=10M, mid >=1M, niche <1M)also read by silenceM08_user_scale
unknown
nothing published · recorded as asserted
Other businesses of the owner groupM10_owner_other_business
other
Cpointwild.comCpointwild.com30 Aug 2026
Report a problem with M10_owner_other_businessComputed
×0.004 of a clean record completeness 67%
Where the drop comes from: Integrity. It is the channel this record's risk is concentrated in — on its own it takes a clean record to ×0.181, and its bar above is filled to that.
Exposure is recorded as medium and the integrity status as caught_lying.
Against the rest of the register, this record sits furthest above on Silence — ×1.000 where the register averages ×0.927 — and furthest below on Integrity, ×0.181 against ×0.658.
Published score
0Every row above is one field of the published record, and every one of them can be challenged: every row carries Report, or raise something about the record as a whole. A correction with a source behind it is made the same day, and if it moves the score it moves the rank.
M15_owner_group is recorded independent rather than a new group slug: Point Wild's other listed VPN brands (Betternet, UltraVPN, VPN360) are not yet catalogued here, so there is no sibling record for a cluster key to link. Refresh 2026-09-12 (first pass): the Aon summary report and the 2023 Pango transparency report were re-fetched and re-read directly this session, confirming U07, V01, V03-V05, V07, V11, P02, P03, P08 and P09 unchanged (checked dates updated).
The CDT/AnchorFree FTC-complaint PDF that backs C07a, C12, X01, X02, X04 and X08 answered a Cloudflare challenge (403) to two direct fetches and the session had no free browser instance to clear it (the shared Playwright profile was held by a concurrent session throughout); those six fields kept their prior value and date and were not re-confirmed that pass.
Refresh 2026-09-12 (second pass, fields C01, C07a, C12, X01, X02, X04, X08): the Playwright browser was free this time and browser_navigate cleared the CDT/AnchorFree FTC-complaint PDF's Cloudflare wall (a plain WebFetch still returns 403).
Read directly page by page: the CEO quote ("we never log or store user data") and app-store copy on p.3-4, the "IP addresses, unique device identifiers, and other 'application information' are regularly collected" admission on p.6, the CMU permission table on p.8 (com.mopub/com.facebook/com.google/com.vungle/com.quantcast/com.tapit reaching MAC and IMEI), and the iframe-injection/traffic-redirection findings on p.9 - all six fields stand at their prior value, checked updated, date unchanged since it is the complaint's own filing date.
C01_linkable_retention was also re-sourced this pass: the pango.co privacy notice (read directly, level B) states duration and bandwidth are logged and device hashes are logged and "used to identify devices and associate them with other data we collect," with no stated deletion window for any of the three (only the IP address itself has a stated session-end deletion) - this corroborates the Aon audit's session_metadata finding from the provider's own declaration rather than resting on the audit alone, so the field's sources now carries both documents.
C13_weakest_protocol is derived from U07_protocols by the code (R32) and is not a field in this record; nothing was filled for it directly.
Reported numbers plausible for this scalealso read by ignoranceP06_report_plausibility
plausible
Bpointwild.com30 Aug 2026
Report a problem with P06_report_plausibilityDocumented gap between claim and behaviourX01_documented_lie
lie_about_logging
Bcdt.org7 Aug 2017
Report a problem with X01_documented_lieMarketing versus audit findingsX02_claim_gap
marketing_overstates
Bcdt.org7 Aug 2017
Report a problem with X02_claim_gapOwnership structure transparencyX03_owner_transparency
partial
Bhotspotshield.comBpointwild.com30 Aug 2026
Report a problem with X03_owner_transparencyAdverse events on the owner group recordX04_owner_group_history
adware_malware_history
Bcdt.org7 Aug 2017
Report a problem with X04_owner_group_historyHow the service is paid forX05_monetisation_model
ads_supported
Bpango.co30 Aug 2026
Report a problem with X05_monetisation_modelClaims of 100% anonymity or military-grade cryptoX06_absolute_claims
yes
Bhotspotshield.com30 Aug 2026
Report a problem with X06_absolute_claimsAggressive lifetime subscriptionsX07_lifetime_push
unknown
nothing published · recorded as asserted
Coverage exists only on affiliate sitesX08_affiliate_only_reviews
no
Bcdt.org7 Aug 2017
Report a problem with X08_affiliate_only_reviewsSecurity incident and how it was disclosedalso read by ignoranceX09_incident_handling
unknown
nothing published · recorded as asserted
Affiliate programme and payout tierX10_affiliate_program
unknown
nothing published · recorded as asserted
Owner-run review media discloses the tieX11_review_media_disclosure
unknown
nothing published · recorded as asserted
App store data declaration against the provider's own policyX12_store_data_declaration
unknown
nothing published · recorded as asserted
Contagion from the owner groupS18_cluster_contagion
0.0
no owner group on this record, so nothing to carry
Composed rather than added: a prior of 0.55 on the stated branch, moved by what the paper says (0.0389) and by what the practice shows (0.0), at credence 0.0389 from the audit and 0.612 from how the provider engaged, against a severity of 0.45 for what is actually retained.
Retention linkable to a person as declaredmaterialC01_linkable_retention
session_metadata
Apointwild.comBpango.co25 Aug 2023
Report a problem with C01_linkable_retentionPersistent device identifier the provider holdsC12_device_identifier
persistent_hardware_id
Bcdt.org7 Aug 2017
Report a problem with C12_device_identifierAt least one independent auditmaterialV01_audit_exists
yes_verified
Apointwild.com25 Aug 2023
Report a problem with V01_audit_existsHow the report is publishedV02_report_publication
summary_only
Bpointwild.com30 Aug 2026
Report a problem with V02_report_publicationSubject of the latest auditV03_audit_subject
no_logs
Apointwild.com25 Aug 2023
Report a problem with V03_audit_subjectServer fleet coverageV04_scope_servers
sample
Apointwild.com25 Aug 2023
Report a problem with V04_scope_serversAuditor categoryV06_firm_category
other
Bpointwild.com30 Aug 2026
Report a problem with V06_firm_categoryAssurance standardV07_audit_standard
other
Apointwild.com25 Aug 2023
Report a problem with V07_audit_standardDate of latest reportmaterialV08_audit_date_latest
2023-08-25
Apointwild.com30 Aug 2026
Report a problem with V08_audit_date_latestAudit cadenceV09_audit_regularity
one_off
Bpointwild.com30 Aug 2026
Report a problem with V09_audit_regularityWhat the report states is retainedV11_audit_findings
session_metadata
Apointwild.com25 Aug 2023
Report a problem with V11_audit_findingsStrength of the assurance opinionV15_assurance_strength
unknown
nothing published · recorded as asserted
Chronology of documented enforcement eventsP12_case_history
2023-12subpoena→metadata
Apointwild.com30 Aug 2026
Report a problem with P12_case_historyWhere the company sits 0.6, where its owner sits 0.45, the exits it offers 0.05, the gag-order regime 0.2 — one circumstance, priced once rather than compounded.
Hosting in the mandate countries it offersC09b_mandate_hosting
unknown
nothing published · recorded as asserted
Incorporation country mandates retentionC10_company_under_mandate
yes
Bhotspotshield.com30 Aug 2026
Report a problem with C10_company_under_mandateBeneficial owner sits under a retention regimeC11_owner_under_mandate
yes
Cen.wikipedia.org30 Aug 2026
Report a problem with C11_owner_under_mandateResponse to a national logging mandatealso read by ignoranceP04_mandate_response
unknown
nothing published · recorded as asserted
Secret-order regime in the incorporation countryP11_gag_order_regime
nsl_equivalent
Chotspotshield.com30 Aug 2026
Report a problem with P11_gag_order_regimeServer seizure by law enforcementalso read by silenceP01_seizure_event
none_known
Cpointwild.comCpointwild.com30 Aug 2026
Report a problem with P01_seizure_eventActual disclosure historyP02_disclosure_history
metadata_disclosed+0.431
Apointwild.com31 Dec 2023
Report a problem with P02_disclosure_historyCourt record of compelled productionalso read by silenceP03_court_record
produced_data+0.431
Apointwild.com31 Dec 2023
Report a problem with P03_court_recordWarrant canary disciplinealso read by ignoranceP07_warrant_canary
unknown
nothing published · recorded as asserted
Requests received in periodP08_requests_received
82
Apointwild.com31 Dec 2023
Report a problem with P08_requests_receivedRequests where data was providedP09_data_provided
58
Apointwild.com31 Dec 2023
Report a problem with P09_data_providedPriced from what is missing: 0.67 of the weighted record is established, on a slope of 0.9 under a cap of 0.6, with a posture of 0.0 relieved by 0.4.
Record completenessS08_completeness
67%
derived from the record itself
Response to a national logging mandatealso read by jurisdictionP04_mandate_response
unknown
nothing published · recorded as asserted
Transparency reportalso read by integrity, silenceP05_transparency_report
stale
Bpointwild.com30 Aug 2026
Report a problem with P05_transparency_reportReported numbers plausible for this scalealso read by integrityP06_report_plausibility
plausible
Bpointwild.com30 Aug 2026
Report a problem with P06_report_plausibilityWarrant canary disciplinealso read by disclosureP07_warrant_canary
unknown
nothing published · recorded as asserted
Security incident and how it was disclosedalso read by integrityX09_incident_handling
unknown
nothing published · recorded as asserted
A capped sum — the one channel that adds: 0.325 of a possible 0.28, from the fields marked below.
RAM-only diskless serversC02_ram_only
unknown+0.018
nothing published · recorded as asserted
Signup without emailC04_signup_no_email
unknown+0.012
nothing published · recorded as asserted
Anonymous payment optionsC05_payment_anonymous
+0.025
Chotspotshield.com30 Aug 2026
Report a problem with C05_payment_anonymousOwn DNS inside the tunnelC06_own_dns_in_tunnel
unknown+0.012
nothing published · recorded as asserted
Worst third-party SDK category in the appC07a_app_sdk
ads+0.040
Bcdt.org7 Aug 2017
Report a problem with C07a_app_sdkWorst third-party tracker category on the siteC07b_site_trackers
unknown+0.009
nothing published · recorded as asserted
Who owns the hardwareC08_servers_ownership
rented+0.020
Bpango.co30 Aug 2026
Report a problem with C08_servers_ownershipWeakest protocol still offeredC13_weakest_protocol
proprietary+0.150
Apointwild.com25 Aug 2023
Report a problem with C13_weakest_protocolClient source code publishedV12_client_open_source
unknown+0.018
nothing published · recorded as asserted
Reproducible buildsV13_reproducible_builds
unknown+0.014
nothing published · recorded as asserted
Separate client or infrastructure pentestV14_pentest_exists
unknown+0.007
nothing published · recorded as asserted
What this channel priced on this record:Price 0.15
Who operates the exitC00_architecture
contractor_operated+0.150
Bpango.co30 Aug 2026
Report a problem with C00_architectureWhat the exit does to passing trafficC14_traffic_modification
unknown+0.050
nothing published · recorded as asserted
18 years in operation at 0.015 a year under a cap of 0.3, weighted 1.0: the rule did not fire.
Year the service launchedM07_launch_year
2008
Cen.wikipedia.org30 Aug 2026
Report a problem with M07_launch_yearUser base scale (mass >=10M, mid >=1M, niche <1M)also read by integrityM08_user_scale
unknown
nothing published · recorded as asserted
Server seizure by law enforcementalso read by disclosureP01_seizure_event
none_known
Cpointwild.comCpointwild.com30 Aug 2026
Report a problem with P01_seizure_eventCourt record of compelled productionalso read by disclosureP03_court_record
produced_data
Apointwild.com31 Dec 2023
Report a problem with P03_court_recordTransparency reportalso read by integrity, ignoranceP05_transparency_report
stale
Bpointwild.com30 Aug 2026
Report a problem with P05_transparency_report